> For the complete documentation index, see [llms.txt](https://docs.voltmasters.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.voltmasters.io/voltmasters-platform/10.-project-settings/10.10-telecontrole.md).

# Telecontrole

Under **Settings → Project Settings → Telecontrole**, you configure the grid operator or aggregator that sends remote control signals to your installation via the telecontrole protocol.

### Frequently asked questions

<details>

<summary><strong>How do I know who my telecontrole provider is?</strong></summary>

Your telecontrole provider is stated in your contract with your grid operator or aggregator. Your installer sets the correct provider name in the list during commissioning.

</details>

<details>

<summary><strong>My provider is not in the list, what should I do?</strong></summary>

If your provider does not appear in the dropdown, contact Voltmasters Support by email or phone. A missing provider must first be added to the platform before it can be selected.

</details>

For technical background on how telecontrole works and installation instructions for the IO module, see the [Telecontrole](/dso-rtu/telecontrole.md) section.


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